Residency Program Coordinator

HealthLinc, in partnership with the National Institute for Medical Assistant Advancement (NIMAA), is helping to expand access to health care by training its future leaders in the healthcare community. Students who join HealthLinc’s Medical Assistant Training Program gain hands-on learning and experience in our primary care clinics throughout northern Indiana. They receive the knowledge needed to advance their future with a guaranteed job during and after the program.


  • To provide educational opportunities for career advancement in the medical assisting field
  • Enable graduates to gain the competencies, skills, productivity, and knowledge to assist as an entry-level medical assisting professional
  • Offer debt-free education through an accredited medical assisting training program (Note: book and supply fees are deducted from pay)
  • Increase the number of certified medical assistants within the HealthLinc organization as well as our communities
  • 8-month program with online learning and on-site experience, totaling 240 externship hours across four terms
  • Online work is estimated at 15-25 hours per week, depending on each student’s pace
  • 12 hours a week of on-site clinical experience at a HealthLinc clinic
  • 2-4 hours weekly or semi-monthly skills practice at our new Corpoate Training Center with a HealthLinc skills coach
  • 1 hour per week of National Synchronous Session and Huddles with NIMAA instructor and skills coach, typically via online interactive discussions
  • 4 interactive weeks with no clinical hours used for student case studies
  • Preparation for Medical Assistant Certification
  • 18 years of age and older
  • Valid proof of identification
  • Reliable transportation to training and clinics
  • A high school diploma, General Education Development (GED) certificate, or equivalent
  • Proficient in verbal and written English
  • Must be able to work part-time (maximum of 24 hours) as a patient service representative (PSR), phone operator, or scheduler while completing the NIMAA program

2021-2022 HealthLinc NIMAA Cohort: Opens February, 15, 2021 – Closes April 1, 2021

  • Complete a five-question online pre-screening interview
  • Complete application by choosing Medical Assistant Program Trainee on our career page
  • Attend an in-person interview with HealthLinc’s residency coordinator, site director, and skills coach
  • Participate in a phone interview with NIMAA admissions team
  • Complete externship interview questions
  • Pass pre-employment drug screening and background check
  • Application fee: $25 (non-refundable) paid by HealthLinc
    Note: The application fee will only be charged once NIMAA has confirmed externship locations in your state. Payment of the application fee must be received before you can advance to the next stage of the admissions process (phone interview).
  • Tuition: $6,000 paid by HealthLinc
  • Program fees (includes all textbooks, equipment required, CPR certification, immunizations needed, cost of practice and final national certification examination): $760 paid by HealthLinc employee (payroll deduction of $25 per paycheck)
  • $6,785 value at a cost of $760 to the student

Specific questions about the Medical Assistant Training Program should be addressed to the residency program coordinator at or 219-413-5100, Ext. 2904.

I’ve always wanted to go into the medical field. Having three kids has made it hard to make that a reality. I decided to join the HealthLinc Medical Assistant Training Program because it works with my life! I’m able to work at the same time and not worry about the cost of schooling, which takes a huge burden off my and my family’s shoulders. Working as a patient service representative gives me the opportunity to learn about HealthLinc as an organization, meet the patients, and become an overall better employee and medical assistant. This program is exactly what I needed, and I know now, I’m doing exactly what I’m meant to do!

Kristi Soto

HealthLinc Medical Assistant Student

For the last few years, I wanted to get back to being a medical assistant, but I wasn’t certified. HealthLinc gave me the opportunity to work and be in the medical assistant program at the same time. On top of that, the staff is amazing. From Michael and Brenda, to the PSRs, my preceptor and the other MAs, I have found a second family.

Lisa Reynolds

HealthLinc Medical Assistant Student

I started in the medical field 17 years ago as an EMT. After 6 years, I left to work in the criminal justice field. While I excelled in this role, after 10 years, the daily stress became overwhelming and I knew I wanted something different. I missed being around people and daily patient interaction. HealthLinc, through their Medical Assistant Training Program, gave me an opportunity to return to the medical field. I feel fortunate to have been accepted into this unique program. It is not often a company is willing to invest financial resources towards education while at the same time providing a job. I have created lifelong friendships with my fellow classmates and the HealthLinc and NIMAA families have been AMAZING
to work beside. I sing their praises to everyone I speak to!

Kimberly Kennedy

HealthLinc Medical Assistant Student

I was a phlebotomist for 10 years and went on to be a payroll specialist in a lab for 17 years before deciding I needed a break from work. One day, I saw an open position for a medical assistant at HealthLinc but discovered MA’s needed to be certified. Thank you, Paulina, for guiding me in the direction towards becoming a certified medical assistant through this awesome program created by HealthLinc and NIMAA.

Debbie Borolov

HealthLinc Medical Assistant Student

"Great employees, nice, clean environment. Love it when they find ways to help those with low or no income. Every little bit helps so much and they sometimes have contests or promotions to help you help yourself. I am entered to win a Kindle because I had a PAP done. How awesome is that?"


"My doctor is wonderful. He takes his time and I never feel rushed. I am always in the room on time and out within a reasonable time."

"First time and I was absolutely impressed. Had a dental emergency and no insurance. HealthLinc went above and beyond my expectations. Ended up having 5 teeth pulled that have been bothering me for years. No other dentist would even touch them because I had no dental insurance. I can honestly say I was very impressed and thankful to finally have decent care at a decent price."

"I love HealthLinc! Service is always fast and friendly. Nurses and doctors are wonderful! I refer HealthLinc to all my friends!"

"Comfortable atmosphere, sliding scale payments with good physicians that care. They truly care about the patients and go above and beyond to help. I went to HealthLinc before having insurance, but still go here now that I do because I enjoy them that much. I would recommend to anyone seeking general medical help."

"I have had nothing but caring doctors and dentist here for my child. On her first dentist apt. they were very understanding and patient with my child who was afraid and comforted her very well. The doctor was amazing and I'm happy she's my daughter's new family physician."


"When we lost our health insurance I panicked, but a HealthLinc Navigator was there to help. She held my hand through the entire process and made sure I was taken care of. In a time of such uncertainty, she made me feel confident that we would be OK. "

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HealthLinc, Inc. receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

HealthLinc, Inc. receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

HealthLinc, Inc. is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n)